What to do if you have tested positive for COVID-19
If you test positive for Covid-19, the Epsom Medical Centre team will be here to support you.
Due to the volume of positive cases, we may not be able to reach every patient who tests positive, and we will focus our attention on those who are most unwell.
Please visit the Health NZ Whānau HQ Covid Care page for the most up-to-date information.
Here is our advice to help you while you or a member of your family has Covid
- Register your positive RAT; you can do this online at My COVID Record or by calling 0800 222 478.
- If you or someone in your household has severe symptoms, call 111 immediately. Tell the operator you or the unwell person has COVID-19. Note there is no cost to use an ambulance for people with COVID-19
- If you or a family member requires a nurse to call for Covid advice or antiviral treatment information over the holiday break, please email us with COVID Call in the subject line, and a member of the team will contact you as soon as possible.
- If you are caring for a child who is unwell with COVID-19, you can find advice at KidsHealth NZ – Caring for a Child with Covid-19
- When our clinic is closed you can call the Covid-19 Healthline at 0800 358 5453 or dial 111 for an ambulance.
- If you need food or financial assistance during this time, visit WhanauHQ for advice on how to get support.
Remember, most Covid-19 cases are mild and can be well managed at home by following the information provided via the links below:
- For advice on managing mild symptoms, you can read our resource – how to treat a cold or flu.
- For a complete guide on home isolation, you can download the Isolating at Home with Covid-19 in Auckland resource from the Whānau HQ page.
- To help you prepare for symptoms you may experience while you have Covid, you can download COVID-19 positive – What symptoms can I expect?
- To help you manage your symptoms you can download and print this handy resource from Heath Navigator about How to manage your Covid-19 symptoms.